Refund and Return Policy for Digital Repair Service Manuals
At RepairManualNow, we are committed to ensuring your satisfaction with our digital repair service manuals. As digital products, our manuals are delivered immediately upon purchase, which impacts our refund and return policy. Please review the following guidelines to understand our policy on refunds and returns:
1. Digital Product Nature: Due to the nature of digital products, which are delivered electronically and are accessible immediately after full vehicle or machine details received no longer than 8 hours due to time difference. We are unable to offer refunds or returns once the download has been initiated. This policy helps us maintain the integrity and availability of our digital content for all customers.
2. Refunds: We do not offer refunds for digital repair service manuals once the purchase is complete and the download has begun. However, if you encounter any issues accessing or using the product, please contact our customer support team. We are here to assist you in resolving any problems and ensuring that you have the correct manual.
3. Exchanges: We do not offer exchanges for digital manuals. If you purchase a manual for the wrong make or model, or if the manual does not meet your expectations, please ensure you review the product description and specifications carefully before completing your purchase. Our customer support team is available to provide assistance and help you find the correct manual.
4. Errors or Issues: If you experience technical difficulties with your download or find that the manual you received is incorrect or incomplete, please contact us within 14 days of your purchase. We will work to resolve any issues promptly, which may include providing a replacement manual or additional support to ensure you have the correct information.
5. Customer Support: For any concerns related to your digital purchase, including issues with accessing your manual or questions about the content, please reach out to our customer support team. We are dedicated to providing timely and effective assistance to ensure your satisfaction.
6. Accuracy and Descriptions: We strive to provide accurate descriptions and information about each digital repair manual. Please review the product details carefully before purchasing to ensure that the manual meets your needs. If you have any questions about the content or suitability of a manual, our support team is available to help clarify any details before you make a purchase.
Contact Information: For assistance with refunds, technical issues, or any other inquiries, please contact our customer support team at support@repairmanualnow.com or +1 888 575 8551. We are here to help and ensure that you have the best possible experience with our digital repair service manuals.
Policy Updates: Our refund and return policy for digital products is subject to change. We recommend reviewing this policy periodically to stay informed of any updates.
Thank you for choosing RepairManualNow. We appreciate your understanding and are committed to providing you with high-quality repair service manuals and exceptional customer support.